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NEWS & UPDATES

Digital realities improve Manufacturing reality
June 4, 2021

Science fiction was yesterday. Today, virtual reality (VR), augmented reality (AR) and Reality (AR) or Mixed Reality (MR) have already arrived in operational reality.

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Implementation of Microsoft Dynamics 365 – Field Service – Part I
May 4, 2021

Moving out of the sandbox … PART I 1) What is Microsoft Dynamics 365Dynamics 365 is a framework that can be used to connect and customize a portfolio of business applications. It includes core business applications and is modular in design. It combines the latest Microsoft CRM and ERP solutions, Office 365, Power BI and…

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SAVING LIVES WITH A LIVE CHAT
February 18, 2021

A lesson for service-oriented companies Have you ever had a quick question about a newly purchased machine, piece of furniture, or tech gadget outside of business hours and spent hours searching the internet or digging through manuals? Did you know that 64% of internet users say that 24-hour service is the best feature of chatbots*? …

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Wanted: Boosters and Problem Solvers
February 5, 2021

Do you think fast, like to think up new ways of doing things, and are you always on the lookout for solutions that no one else can find? Then you’ve come to the right place: Welcome to the InnovatorCircle – the competition for new digital solutions in the Samsung universe. We are looking for a…

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Utilizing Hololens 2 for Field Service
January 15, 2021

With a Microsoft HoloLens 2 on site, we were able to develop the first scenarios of how to use this “gadget” in the real world. There are wonderful applications, but at the same time we are encountering new hurdles in the mixed reality space. The fleet of over 10 devices spread from Asia to South…

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